Vattenfall Oy provides energy services – electricity and heat – to private households and industrial customers.
Archives Opened to the Customers - over 110 000 customers registered in the system
ddCOLD has proven to be an efficient and flexible system in the use of Vattenfall
CUSTOMER SERVICE
Help desk can immediately see all the documents that have been sent to the customers. All questions can be answered in a single phone call.
Make Money with ddCOLD
Service centers can increase their profit and deepen their relationship with their customers by adding digital archiving as a part of their service concept.
SOLUTIONS
Financial Archiving. Organizations typically have several different information systems in use. Archiving all documents into a single system will make finding them easier and faster, regardless of their original source. Traditionally, the problem has been the variety of formats and appearances that documents produced in different systems represent. |
